Returns & Exchanges
At Watches of Espionage, we stand behind the durability and precision of our gear; if your acquisition does not meet your operational requirements, you may return it within 30 days of delivery. All returned items must be in original, unworn condition with all tactical packaging and tags intact to qualify for a full refund.
Return Process
- 1.Initiate Request
Access our secure returns portal using your order number and deployment email address to select the items you wish to return or exchange.
- 2.Secure Packaging
Place the timepiece or apparel in its original protective casing to prevent transit damage, ensuring all documentation is included in the parcel.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via the portal and securely attach it to the exterior of your package before dropping it at an authorized carrier location.
- 4.Inspection and Refund
Once our logistics team completes a quality control inspection at headquarters, your refund will be processed to your original payment method within 5-7 business days.